Style & Service Specialist - Fashion Retail

Gap Inc; Canada; On-site; CAD 21,000 - 28,000; Full time

Job summary

Gap Inc in Canada is seeking a customer-focused retail associate to engage with shoppers, educate them on products, and create a welcoming store atmosphere. You will apply product knowledge to help customers build outfits and participate in promotions.

In this role, you will support operations on the sales floor, fitting rooms, and checkout, while delivering a seamless, brand-loyal customer experience across channels.

Qualifications

• Previous retail or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to learn store procedures and point-of-sale systems.

Responsibilities

• Acknowledge and assist customers and locate merchandise efficiently.
• Offer style and outfit suggestions using displays.
• Promote loyalty programs to customers.
• Use omni channel offerings to deliver a frictionless experience.
• Support sales floor, fitting room, checkout, back of house.
• Respond courteously to internal and external requests.
• Exchange and verify job-related information to provide support.

Skills

Customer service

Communication

Team collaboration

Job description

Gap Inc in Canada is seeking a customer-focused retail associate to engage with shoppers, educate them on products, and create a welcoming store atmosphere. You will apply product knowledge to help customers build outfits and participate in promotions.

In this role, you will support operations on the sales floor, fitting rooms, and checkout, while delivering a seamless, brand-loyal customer experience across channels.