Brand Stylist & Customer Experience Advocate

Gap Inc; Toronto; On-site; CAD 30,000 - 42,000; Full time

Job summary

Gap Inc in Toronto seeks a Brand Associate to bring the Gap experience to life. You will create on-trend looks, engage customers, and build emotional connections to the brand while maintaining a welcoming, inclusive store environment.

You’ll learn loyalty programs, support multiple store areas, and help execute operations, keeping floors clean and organized. The ideal candidate is style-driven, customer-focused, and eager to grow with Gap.

Qualifications

• Style driven, and culture centric.
• Eager to confidently connect with customers to deliver an exceptional Gap experience.
• Focused on continuous improvement. Open to listening and actions on feedback.
• Passionate about Gap, its heritage and product offerings.
• Be at least 16 years of age.
• Be legally authorized to work in Canada.
• Not require current or future employment sponsorship to work in Canada.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Responsibilities

• Proactively engage with customers, showing genuine interest in understanding and addressing their needs. Notice subtle cues to personalize product recommendations.
• Storyteller who uses knowledge to make product suggestions feel meaningful.
• Educate customers about loyalty programs.
• Support multiple areas of the store including: sales floor, fitting room, cash wrap, back of house, as required.
• Execute operational processes effectively and efficiently.
• Maintain a clean, organized environment.

Job description

Gap Inc in Toronto seeks a Brand Associate to bring the Gap experience to life. You will create on-trend looks, engage customers, and build emotional connections to the brand while maintaining a welcoming, inclusive store environment.

You’ll learn loyalty programs, support multiple store areas, and help execute operations, keeping floors clean and organized. The ideal candidate is style-driven, customer-focused, and eager to grow with Gap.