Style Concierge & Omnichannel Sales Specialist

Gap Inc.; Canada; On-site; CAD 32,000 - 42,000; Full time

Job summary

Gap Inc. in Canada is seeking a friendly retail associate to engage customers with expert product knowledge and outfit recommendations. You will educate customers on current merchandise, store promotions, and events while delivering efficient service.

You will help on the sales floor, fitting room, and checkout, using mannequins and displays for inspiration and promoting brand loyalty through our loyalty programs.

Qualifications

• Experience in delivering customer service in retail environments.
• Strong communication and listening abilities.
• Ability to resolve problems and adapt quickly.
• Willingness to learn and improve continuously.
• Collaborative mindset to work with teams.

Responsibilities

• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
• Promote loyalty by educating customers about our loyalty programs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Support sales floor, fitting room, check out, back of house, processes as required
• Courteous and responsive to internal/external request
• Exchange and verifies job related information to provide support

Skills

Customer service

Communication

Problem solving

Learning agility

Teamwork

Job description

Gap Inc. in Canada is seeking a friendly retail associate to engage customers with expert product knowledge and outfit recommendations. You will educate customers on current merchandise, store promotions, and events while delivering efficient service.

You will help on the sales floor, fitting room, and checkout, using mannequins and displays for inspiration and promoting brand loyalty through our loyalty programs.