Studio Operations & Guest Experience Lead

Orangetheory Fitness Canada; Vaughan; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading fitness brand in York Region, Vaughan is seeking an Assistant Studio Manager to enhance community engagement and drive studio performance. You will welcome members with enthusiasm, handle inquiries, and support marketing initiatives. The ideal candidate will have a passion for fitness, strong customer service skills, and the ability to generate leads for membership sales. Join us in spreading More Life to our members and community in a dynamic team environment.

Benefits

Industry-leading compensation plans

Career development opportunities

Complimentary OTF sweat sessions

Fitness-casual dress code

Qualifications

• Passion for fitness and customer service.
• Ability to drive traffic and member engagement.
• Strong communication skills for studio interactions.

Responsibilities

• Greet members with enthusiasm and knowledge.
• Present the OTF concept to interested consumers.
• Handle front desk operations and member inquiries.
• Generate leads and follow up with prospective clients.
• Participate in marketing and outreach events.

Skills

Sales aptitude

Customer service

Team collaboration

Organizational skills

Job description

A leading fitness brand in York Region, Vaughan is seeking an Assistant Studio Manager to enhance community engagement and drive studio performance. You will welcome members with enthusiasm, handle inquiries, and support marketing initiatives. The ideal candidate will have a passion for fitness, strong customer service skills, and the ability to generate leads for membership sales. Join us in spreading More Life to our members and community in a dynamic team environment.