Strategic Renewals & CRM Manager

Playroll Limited; Canada; In loco; CAD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Playroll Limited is seeking a senior Sales Operations professional in Canada to lead renewals, optimize processes, and align sales efforts with strategic objectives. You will mentor a team, guide contract management, and ensure CRM accuracy across Salesforce.

You will partner with Marketing, Finance, Product, and Customer Success to drive renewals, forecast trends, and deliver actionable insights through dashboards and reports.

Competenze

• Significant experience in Sales Operations, Renewals, or a customer-centric environment.
• University/College degree in Business or related discipline.
• Strong knowledge of Salesforce Sales Cloud, including automation tools (Flow, Reports, and Dashboards).
• Exceptional communication and the ability to persuade while maintaining integrity.
• Strong sense of urgency, autonomy, and ownership over complex tasks.
• Analytical mindset with high attention to detail and values accuracy.
• Excellent verbal, written, and presentation skills, able to engage effectively across all organizational levels.
• Action-oriented, results-driven, with a strong sense of urgency.
• Builds effective cross-functional relationships; earns trust and respect.
• Thrives in a dynamic, fast-paced environment.
• Demonstrates leadership qualities and a passion for continuous improvement.

Mansioni

• Lead and mentor team to meet departmental goals.
• Coordinate renewal quotes and contracts to maximize value.
• Govern Salesforce CRM data integrity and opportunity management.
• Develop dashboards and reports to forecast renewals and insights.
• Collaborate with Marketing, Finance, Product, and Customer Success.

Conoscenze

Leadership

Communication

Salesforce Sales Cloud

Cross-functional collaboration

Analytics

Attention to detail

Presentation skills

Industry knowledge: Telecom

Formazione

University/College degree in Business

Strumenti

Salesforce Flow

Salesforce Reports & Dashboards

Descrizione del lavoro

Playroll Limited is seeking a senior Sales Operations professional in Canada to lead renewals, optimize processes, and align sales efforts with strategic objectives. You will mentor a team, guide contract management, and ensure CRM accuracy across Salesforce.

You will partner with Marketing, Finance, Product, and Customer Success to drive renewals, forecast trends, and deliver actionable insights through dashboards and reports.