Renewals Manager

Jobgether; Canada; Remote; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Fully remote in Ontario (Canada)

Full-time position

Lead and develop renewals function

Cross-functional collaboration with GT

Salesforce data quality and analytics

Autonomy and ownership

Continuous improvement culture

Job summary

Jobgether in Canada seeks a Renewals Manager to lead renewal operations and commercial processes, strengthening customer relationships and driving revenue retention. You will oversee renewal strategies, support contract execution, and manage the renewal cycle with a data-driven approach.

You will ensure Salesforce data quality, contribute to forecasting accuracy, and collaborate closely with Sales, Marketing, Finance, Product, and Customer Success to align renewal activities with business

Qualifications

• Excellent verbal, written, and presentation abilities.
• Strong analytical capabilities and data accuracy.
• Ability to manage complex tasks independently with ownership.
• Leadership and coaching to drive process improvement.
• Adaptability in a fast-paced, evolving environment.
• Experience in telecommunications is an asset.

Responsibilities

• Lead renewal operations and commercial processes to strengthen customer relationships.
• Oversee renewal strategies, support contract execution, and renewal cycle management.
• Maintain Salesforce data quality and improve forecasting accuracy.
• Collaborate with Sales, Marketing, Finance, Product, and Customer Success.
• Influence commercial strategy and renewal performance through operational excellence.

Skills

Verbal communication

Written communication

Presentation skills

Analytical thinking

Data accuracy

Ownership

Cross-functional collaboration

Leadership

Adaptability

Stakeholder management

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Renewals Manager based in Canada.

As a Renewals Manager, you will lead renewal operations and commercial processes to strengthen customer relationships and drive sustainable revenue retention. You will oversee renewal strategies, support contract execution, and ensure opportunities are managed effectively throughout the renewal cycle. Combining team leadership, commercial expertise, and analytical capabilities, you will help improve workflows and maximize renewal performance. You will also play a key role in maintaining Salesforce data quality, strengthening forecasting accuracy, and providing actionable business insights. Working closely with Sales, Marketing, Finance, Product, and Customer Success, you will align renewal activities with broader business objectives. This fully remote opportunity offers the chance to contribute to operational excellence in a dynamic, collaborative environment.

Accountabilities

• Excellent verbal, written, and presentation abilities, including confidence engaging with stakeholders at all organizational levels.

• Strong analytical capabilities, attention to detail, and commitment to data accuracy.

• Ability to manage complex tasks independently, demonstrate ownership, and respond effectively to urgent priorities.

• Results-oriented and action-driven approach, with a strong sense of accountability.

• Proven ability to build trusted cross-functional relationships and earn the confidence of colleagues and stakeholders.

• Leadership qualities and a genuine commitment to coaching, process improvement, and continuous development.

• Adaptability and the ability to thrive in a fast-paced, evolving environment.

• Previous experience in the telecommunications industry is considered an asset.

Benefits

• Fully remote work arrangement in Ontario, Canada.

• Full-time position.

• Opportunity to lead and develop a renewals function.

• Cross-functional collaboration with Sales, Marketing, Finance, Product, and Customer Success teams.

• Scope to influence commercial strategy, renewal performance, and operational processes.

• Opportunities to strengthen Salesforce expertise and contribute to data-driven business improvements.

• Dynamic working environment that encourages autonomy, ownership, and continuous improvement.