Canada Renewals Account Specialist

NGP Management Oy; Ottawa; On-site; CAD 60,000 - 85,000; Full time

Benefits offered by this job

100% company paid medical, dental, and vision coverage

Health Spending Account

Employee & Family Assistance Plan

Group Registered Retirement Savings Plan (RRSP) with company match

Competitive Paid Time Off

Job summary

Zoomcar is looking for a Renewal Sales Representative in Ottawa, Canada, to support all operational functions of the full Renewal Sales cycle. The role involves guiding customers and sales teams in renewal opportunities, utilizing Salesforce and engaging cross-functionally with various departments.

This position requires a technical degree and at least 1 year of relevant B2B experience, focusing on customer service excellence and achieving sales quotas. Comprehensive benefits are offered including insurance and retirement plans.

Qualifications

• 1+ year of Renewals, Sales or Operations experience in the B2B tech industry.
• Proven track record of meeting quotas.
• Knowledge of cybersecurity terminology and products.

Responsibilities

• Assist customers with renewal sales via phone and email.
• Cross-sell additional products during renewals.
• Manage inbound renewal inquiries and customer engagements.
• Utilize Salesforce and other tools to manage sales opportunities.

Skills

Salesforce

MS Excel

MS Word

MS PowerPoint

Customer service

Analytical thinking

Education

Technical degree in computer science, information technology/systems, cybersecurity, or related field

Job description

Zoomcar is looking for a Renewal Sales Representative in Ottawa, Canada, to support all operational functions of the full Renewal Sales cycle. The role involves guiding customers and sales teams in renewal opportunities, utilizing Salesforce and engaging cross-functionally with various departments.

This position requires a technical degree and at least 1 year of relevant B2B experience, focusing on customer service excellence and achieving sales quotas. Comprehensive benefits are offered including insurance and retirement plans.