Strategic Enterprise Renewals Lead

Flosum; Canada; On-site; CAD 100,000 - 160,000; Full time

Job summary

Flosum is seeking a seasoned Enterprise Account Manager in Canada to own a strategic book of business, focusing on renewals and growth. You will engage CIOs, CTOs, and VP-level executives to defend revenue and drive expansion across Salesforce and cloud-native products.

You will act decisively to spot risk, craft save plans, and negotiate multi-year terms while maintaining a rigorous renewal forecast in Salesforce. Proven ARR leadership is essential.

Qualifications

• 7+ years in enterprise account management or renewals in a B2B software environment.
• Proven track record saving at-risk renewals by engaging at executive level.
• Experience selling complex IT solutions (DevOps, data protection, security, or platforms).
• Strong written and verbal communication with CIO-level stakeholders.
• Ability to manage a multi-million dollar ARR with large accounts.

Responsibilities

• Own renewals across your book and protect recurring revenue.
• Engage executives beyond the champion to save at-risk accounts.
• Move customers to cloud-native platforms with a solid business case.
• Maintain accurate forecasts and a clean renewal pipeline in Salesforce.
• Identify expansion opportunities and collaborate with the sales team.

Skills

Enterprise account management

Renewals management

Executive engagement

Forecasting & pipeline

Sales negotiation

IT solutions selling

CIO/CTO communication

Tools

Salesforce

Job description

Flosum is seeking a seasoned Enterprise Account Manager in Canada to own a strategic book of business, focusing on renewals and growth. You will engage CIOs, CTOs, and VP-level executives to defend revenue and drive expansion across Salesforce and cloud-native products.

You will act decisively to spot risk, craft save plans, and negotiate multi-year terms while maintaining a rigorous renewal forecast in Salesforce. Proven ARR leadership is essential.