Strategic Programs & Partnerships Architect

BMO; Toronto; On-site; CAD 70,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO's Home Financing division is seeking a Manager, Strategic Programs & Partnerships to drive strategic initiatives that enhance client experience, digital transformation, risk management, and portfolio performance.

You will partner with Operations, Risk, Fraud, and external insurers to translate strategy into scalable, compliant, and customer-centric solutions, while leading governance and risk controls.

Qualifications

• 5-7 years of relevant experience in financial services, strategic programs, operations, risk management, or transformation roles.
• Strong analytical, communication, and problem‑solving skills.
• Experience in data analysis and reporting, with the ability to turn data into clear insights and recommendations.
• Experience in strategic analysis, planning, and portfolio management.
• Proven ability to build and manage partnerships, including vendors and third‑party relationships.
• Demonstrated experience delivering complex initiatives across multiple stakeholders.
• Working knowledge of risk, compliance, and control environments within financial services.
• Client‑centric thinking.

Responsibilities

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Manage partner relationships, ensuring partners support BMO Home Financing policy and customer experience and deliver against contracted outcomes.
• Partner with business and operations teams to enhance end-to-end customer journeys through simplification, automation, and process redesign.
• Identify efficiencies in reporting, analytics, and operational outputs to support data-driven decision-making.
• Support the development and implementation of new partner strategic projects, coordinating with other Lines of Business as necessary.
• Lead program governance, including planning, status reporting, and decision support, and act as a 1st Line of Defence (LOD) execution leader by embedding controls, monitoring compliance, and supporting regulatory, internal and default insurer audits.
• Own the review of regulatory and policy changes, assessing impacts and supporting implementation across business units, and translating them into opportunities to reduce friction for the frontline and customers.
• Partner with Procurement, Legal, and Risk teams, and other internal stakeholders to support onboarding, renewals, and performance assessments.
• Build strong relationships with internal and external stakeholders, including Operations, Risk, Technology, Legal, and Compliance.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Skills

Analytical skills

Communication

Problem solving

Data analysis

Strategic thinking

Portfolio management

Vendor relationships

Stakeholder management

Client-centric thinking

Job description

BMO's Home Financing division is seeking a Manager, Strategic Programs & Partnerships to drive strategic initiatives that enhance client experience, digital transformation, risk management, and portfolio performance.

You will partner with Operations, Risk, Fraud, and external insurers to translate strategy into scalable, compliant, and customer-centric solutions, while leading governance and risk controls.