Senior Collections Strategy & Transformation Lead (Remote)

BMO; Canada; Remote; CAD 86,000 - 185,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO is seeking a Senior Manager for the Collections Team responsible for implementing processes, transformation, workflow, and projects across the organization. You will lead strategic initiatives, define business requirements for analytics, and drive change management while aligning with risk and regulatory standards.

Your role will involve managing multiple programs, coaching teams, and delivering outcomes with senior leadership.

Qualifications

• Typically 7+ years of relevant experience and post-secondary degree in related field of study or equivalent combination of education and experience.
• Subject matter expertise in Collections business domain, Regulations, Systems and Processes - Expert.
• Seasoned professional with a combination of education, experience and industry knowledge.
• Verbal & written communication skills - In-depth / Expert.
• Analytical and problem solving skills - In-depth / Expert.
• Influence skills - In-depth / Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
• Data driven decision making - In-depth / Expert.

Responsibilities

• Lead multiple programs/projects simultaneously and resolve conflicting priorities.
• Develop strategic plans and manage change management programs including stakeholder management.
• Define business requirements for analytics & reporting to inform decisions.
• Act as relationship manager on projects/programs and align to enterprise goals.

Skills

Experience 7+ years

Collections domain

Cross-functional

Verbal/written communication

Analytical/problem solving

Influence

Collaboration

Ambiguity tolerance

Data-driven decisions

Job description

BMO is seeking a Senior Manager for the Collections Team responsible for implementing processes, transformation, workflow, and projects across the organization. You will lead strategic initiatives, define business requirements for analytics, and drive change management while aligning with risk and regulatory standards.

Your role will involve managing multiple programs, coaching teams, and delivering outcomes with senior leadership.