Manager, Strategic Programs and Partnerships

BMO; Toronto; On-site; CAD 70,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO's Home Financing division is seeking a Manager, Strategic Programs & Partnerships to drive strategic initiatives that enhance client experience, digital transformation, risk management, and portfolio performance.

You will partner with Operations, Risk, Fraud, and external insurers to translate strategy into scalable, compliant, and customer-centric solutions, while leading governance and risk controls.

Qualifications

• 5-7 years of relevant experience in financial services, strategic programs, operations, risk management, or transformation roles.
• Strong analytical, communication, and problem‑solving skills.
• Experience in data analysis and reporting, with the ability to turn data into clear insights and recommendations.
• Experience in strategic analysis, planning, and portfolio management.
• Proven ability to build and manage partnerships, including vendors and third‑party relationships.
• Demonstrated experience delivering complex initiatives across multiple stakeholders.
• Working knowledge of risk, compliance, and control environments within financial services.
• Client‑centric thinking.

Responsibilities

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Manage partner relationships, ensuring partners support BMO Home Financing policy and customer experience and deliver against contracted outcomes.
• Partner with business and operations teams to enhance end-to-end customer journeys through simplification, automation, and process redesign.
• Identify efficiencies in reporting, analytics, and operational outputs to support data-driven decision-making.
• Support the development and implementation of new partner strategic projects, coordinating with other Lines of Business as necessary.
• Lead program governance, including planning, status reporting, and decision support, and act as a 1st Line of Defence (LOD) execution leader by embedding controls, monitoring compliance, and supporting regulatory, internal and default insurer audits.
• Own the review of regulatory and policy changes, assessing impacts and supporting implementation across business units, and translating them into opportunities to reduce friction for the frontline and customers.
• Partner with Procurement, Legal, and Risk teams, and other internal stakeholders to support onboarding, renewals, and performance assessments.
• Build strong relationships with internal and external stakeholders, including Operations, Risk, Technology, Legal, and Compliance.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Skills

Analytical skills

Communication

Problem solving

Data analysis

Strategic thinking

Portfolio management

Vendor relationships

Stakeholder management

Client-centric thinking

Job description

Application Deadline: 11/29/2026 Address: 33 Dundas Street West

Job Family Group: Business Management

Job Description

The Manager, Strategic Programs & Partnerships is responsible for advancing key strategic initiatives that support client experience, digital transformation, risk management, and portfolio performance within Home Financing.

Reporting to the Senior Manager, Strategic Programs & Partnerships, this role supports strategic planning and portfolio management, applies data analysis to generate insights that inform decisions, manages risk and vendor outcomes, and partners with frontline and operational teams to translate strategy into scalable, compliant, and customer-centric solutions.

Partnering with Operations, Risk Management, Fraud, Real Estate Secured Lending, BrokerEdge. External Partners - Default Insurers, Title Insurance and Collateral Management partners.

Key Accountabilities

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Manage partner relationships, ensuring partners support BMO Home Financing policy and customer experience and deliver against contracted outcomes.
• Partner with business and operations teams to enhance end-to-end customer journeys through simplification, automation, and process redesign.
• Identify efficiencies in reporting, analytics, and operational outputs to support data-driven decision-making.
• Support the development and implementation of new partner strategic projects, coordinating with other Lines of Business as necessary.
• Lead program governance, including planning, status reporting, and decision support, and act as a 1st Line of Defence (LOD) execution leader by embedding controls, monitoring compliance, and supporting regulatory, internal and default insurer audits.
• Own the review of regulatory and policy changes, assessing impacts and supporting implementation across business units, and translating them into opportunities to reduce friction for the frontline and customers.
• Partner with Procurement, Legal, and Risk teams, and other internal stakeholders to support onboarding, renewals, and performance assessments.
• Build strong relationships with internal and external stakeholders, including Operations, Risk, Technology, Legal, and Compliance.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications

• 5-7 years of relevant experience in financial services, strategic programs, operations, risk management, or transformation roles.
• Strong analytical, communication, and problem‑solving skills.
• Experience in data analysis and reporting, with the ability to turn data into clear insights and recommendations.
• Experience in strategic analysis, planning, and portfolio management.
• Proven ability to build and manage partnerships, including vendors and third‑party relationships.
• Demonstrated experience delivering complex initiatives across multiple stakeholders.
• Working knowledge of risk, compliance, and control environments within financial services.
• Client‑centric thinking.

Salary: $70,000.00 - $150,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part‑time roles will be pro‑rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance‑based incentives, discretionary bonuses, as well as other perks and rewards.

BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in‑depth training and coaching, to manager support and network‑building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Who we are

BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, we're focused on building, investing and transforming how we work to drive performance and continue growing the good. We're proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, we'll continue to build, invest and transform to drive performance that serves the good that grows.