Strategic Key Account Manager – Enterprise (Canada)

Jobgether

Vancouver, Calgary

On-site

CAD 155,000 - 175,000

Full time

4 days ago

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Benefits offered by this job

Total compensation

Performance incentives

Healthcare coverage

Flexible work arrangements

Professional development

Global exposure

Sabbatical program

Company culture

Permanent employment

Job summary

Partner Company is seeking a Key Account Manager, End Customer, based in Canada to lead a portfolio of high‑value enterprise accounts across Canada. You will develop multiyear account strategies, understand complex customer environments, and align solutions with evolving business objectives.

The role combines executive relationship management, consultative selling, business development, negotiation, and strategic planning.

Qualifications

5+ years of enterprise sales or strategic account management experience.
Ability to develop and execute multiyear account plans.
Willingness to travel up to 50% and based in Vancouver, BC or Calgary, AB.
Experience in physical security, enterprise technology, networking, IoT, or related industry is a plus.
Excellent communication, presentation, and cross-functional collaboration skills.

Responsibilities

Serve as the primary strategic and commercial lead for assigned strategic end-customer accounts.
Develop, maintain, and execute multiyear account plans aligned with customer priorities and business objectives.
Build a deep understanding of customers’ businesses, operational challenges, technology environments, and long‑term goals.
Establish and maintain trusted relationships with executives, operational, procurement, and technical stakeholders.
Identify and pursue opportunities to expand customer adoption across video surveillance, analytics, access control, intercom, IP audio, and related solutions.
Own account growth objectives, opportunity development, customer retention, competitive positioning, and expansion initiatives.
Lead customer presentations, strategic account reviews, proposals, and business cases.
Build and coordinate cross‑functional account teams across sales, business development, sales engineering, professional services, technical support, marketing, and global resources.
Coordinate with regional sales teams and channel partners to ensure consistent execution, clear responsibilities, and strong customer coverage.
Work with technical specialists to coordinate demonstrations, proof‑of‑concepts, pilot projects, and solution validation.
Coordinate customer escalations while ensuring technical and post‑sales responsibilities remain with the appropriate teams and partners.
Maintain accurate account plans, opportunities, activities, pipelines, and forecasts within Salesforce.
Communicate customer feedback, competitive intelligence, market trends, and strategic insights internally.
Manage customer site visits, demonstrations, industry events, and other travel‑related activities as required.