Senior Strategic Services Account Executive

Keysight Technologies; Ottawa; On-site; CAD 224,000 - 302,000; Full time

Job summary

Keysight is seeking an Expert-Level Services Account Manager in Canada to drive strategic growth, expand multi-year service contracts, and deepen account penetration across enterprise, semiconductor, aerospace & defense, and communications customers. You will own large, complex service portfolios, shaping long-term roadmaps and aligning service capabilities with customer requirements.

The role emphasizes executive-level engagement, strategic negotiations, and cross-functional leadership to

Qualifications

• 8–12+ years in technical account management or lifecycle services roles.
• Deep knowledge of electronic test equipment, calibration and repair processes, and asset lifecycle management.
• Proven ability to manage complex enterprise customers and close multi-year service agreements.

Responsibilities

• Lead strategic account planning and executive reviews for Canadian region.
• Drive multi-year service contracts and grow contract value.
• Collaborate with sales, delivery, and legal to structure service agreements.

Skills

Strategic account management

Executive negotiation

Cross-functional collaboration

Relationship building

Education

Bachelor's degree in Engineering or Business

MBA or technical graduate degree

Tools

Electronic test equipment knowledge

Asset lifecycle management tools

Calibration & repair processes

Job description

Keysight is seeking an Expert-Level Services Account Manager in Canada to drive strategic growth, expand multi-year service contracts, and deepen account penetration across enterprise, semiconductor, aerospace & defense, and communications customers. You will own large, complex service portfolios, shaping long-term roadmaps and aligning service capabilities with customer requirements.

The role emphasizes executive-level engagement, strategic negotiations, and cross-functional leadership to