Strategic Growth Account Manager — Hybrid (Vancouver)

Brex; British Columbia; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading financial technology firm in British Columbia is seeking a talented Account Manager to drive customer success and revenue growth. This hybrid role requires managing a portfolio of ~120-150 clients, ensuring customer satisfaction, and identifying expansion opportunities. The ideal candidate has 2+ years in customer-facing roles with strong business acumen and a background in financial technology. Join a dynamic team committed to helping companies make confident spending decisions while fostering a diverse and inclusive work culture.

Benefits

Up to four weeks of fully remote work per year

Flexible working environment

Qualifications

• 2+ years of experience in customer-facing roles managing a book of business.
• Fluency in financial technology including ERPs and spend management platforms.
• Demonstrated success in cross-functional collaboration.

Responsibilities

• Serve as the primary point of contact for a book of customers.
• Drive revenue by identifying expansion opportunities.
• Understand customer workflows and financial priorities to influence adoption.

Skills

Customer management

Relationship building

Sales negotiation

Financial technology

Data analysis

Education

Bachelor's degree in finance, business, or related fields

Tools

Salesforce

Gong

Job description

A leading financial technology firm in British Columbia is seeking a talented Account Manager to drive customer success and revenue growth. This hybrid role requires managing a portfolio of ~120-150 clients, ensuring customer satisfaction, and identifying expansion opportunities. The ideal candidate has 2+ years in customer-facing roles with strong business acumen and a background in financial technology. Join a dynamic team committed to helping companies make confident spending decisions while fostering a diverse and inclusive work culture.