Strategic Global Client Success Leader

Nasdaq, Inc.; Toronto; Hybrid; CAD 151,000 - 211,000; Full time

Benefits offered by this job

NasdaqBlend hybrid work model

You&Q total rewards program

Equity and incentives

Job summary

Nasdaq, Inc. in Toronto seeks a Lead Client Success Manager to strengthen relationships with senior decision makers across global accounts and drive strategic engagement and revenue growth. You will lead cross-functional initiatives in a fast-paced, high-impact environment with a global mindset.

The role emphasizes client-focused strategy, collaboration, and a passion for technology and innovation, with hybrid work in-office at least three days a week.

Qualifications

• Bachelor’s degree in Business or related field, or equivalent practical experience.
• 10+ years in account management, client success, or sales in global/regulated industries.
• Ability to influence stakeholders and lead cross-functional initiatives.
• Clear communicator in collaborative, matrixed environments.

Responsibilities

• Build and maintain relationships with senior decision makers across global accounts.
• Conduct strategy meetings with client leadership to align with Nasdaq solutions.
• Create demand for Nasdaq products through presentations and strategic conversations.
• Analyze client data and sales reports to identify risks and opportunities, and drive retention.
• Collaborate with senior Account Managers to ensure client satisfaction and revenue growth.

Skills

Stakeholder influence

Strategic thinking

Cross-functional collaboration

Communication

Education

Bachelor’s degree in Business

MBA or advanced degree

PMP certification

Job description

Nasdaq, Inc. in Toronto seeks a Lead Client Success Manager to strengthen relationships with senior decision makers across global accounts and drive strategic engagement and revenue growth. You will lead cross-functional initiatives in a fast-paced, high-impact environment with a global mindset.

The role emphasizes client-focused strategy, collaboration, and a passion for technology and innovation, with hybrid work in-office at least three days a week.