Strategic Enterprise Account Manager – Retention & Growth

Flosum; Canada; Sur place; CAD 110 000 - 170 000; Plein temps

Résumé du poste

Flosum is seeking an experienced Enterprise Account Manager in Canada to own a portfolio of strategic, high-value renewals and drive ARR growth. You will engage executives across CIOs, CTOs, and SVP levels, defend revenue, and advocate for cloud-native transitions。

You will excel at risk mitigation, multi-year deals, and cross-functional collaboration to ensure client success and long-term retention in a fast-evolving AI-driven Salesforce ecosystem.

Qualifications

• Experience managing large B2B software accounts.
• Proven ability to protect renewal revenue and grow ARR.
• Comfortable presenting to C-suite executives.

Responsabilités

• Own renewals across a diverse book of enterprise accounts.
• Build relationships with CIOs, CTOs, and VP-level stakeholders.
• Identify at-risk renewals and execute escalation plans.
• Move customers to cloud-native offerings and justify business value.
• Collaborate with product, support, and sales teams to meet client needs.
• Accurate forecasting and clean renewal pipelines in Salesforce.

Connaissances

Enterprise account management

Renewals

Executive engagement

Forecasting

Sales negotiation

Description du poste

Flosum is seeking an experienced Enterprise Account Manager in Canada to own a portfolio of strategic, high-value renewals and drive ARR growth. You will engage executives across CIOs, CTOs, and SVP levels, defend revenue, and advocate for cloud-native transitions。

You will excel at risk mitigation, multi-year deals, and cross-functional collaboration to ensure client success and long-term retention in a fast-evolving AI-driven Salesforce ecosystem.