Enterprise Renewal Strategist — Cloud & AI Platform

Flosum; Canada; On-site; CAD 150,000 - 210,000; Full time

Job summary

Flosum is seeking an experienced Enterprise Account Manager in Canada to own a strategic book of renewals and expansion opportunities across large, enterprise accounts. You will engage executives (CIOs, CTOs, VPs of Engineering) to protect recurring revenue and drive cloud-native migrations.

You will move customers from Salesforce-native offerings to cloud-native platforms, defend against competitors, and coordinate with product, support, and customer success to maximize value and growth.

Qualifications

• 7+ years in enterprise account management or customer-facing sales in B2B software.
• Holds a significant book of business with ARR in the multi-million range.
• Experience selling/renewing complex IT solutions and negotiating multi-year terms.
• Proven ability to save at‑risk renewals by engaging at the executive level.

Responsibilities

• Own renewals across your book and protect recurring revenue.
• Build relationships with CIOs, CTOs, VPs of Engineering and Salesforce leaders.
• Identify risk early and implement save plans with urgency.
• Move customers to cloud-native platforms and justify the business value.
• Defend accounts against competitors and new architectures.
• Coordinate with product, support, engineering and customer success.
• Find expansion opportunities and pass leads to sales with a plan.
• Maintain accurate forecasts and a clean renewal pipeline in Salesforce.

Skills

Enterprise account management

Renewals management

B2B software sales

Executive-level negotiation

NRR/GRR understanding

Forecasting & pipeline management

Tools

Salesforce

Job description

Flosum is seeking an experienced Enterprise Account Manager in Canada to own a strategic book of renewals and expansion opportunities across large, enterprise accounts. You will engage executives (CIOs, CTOs, VPs of Engineering) to protect recurring revenue and drive cloud-native migrations.

You will move customers from Salesforce-native offerings to cloud-native platforms, defend against competitors, and coordinate with product, support, and customer success to maximize value and growth.