Strategic Change Leader: Adoption & Process Excellence

PowerToFly; Montreal (administrative region); Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading financial services firm is seeking a Change Management and Process Optimization Specialist in Montreal. The ideal candidate will lead strategies for user experience, conduct research, and ensure successful adoption of new initiatives. With over 10 years of experience in change management and a focus on communication and leadership, the candidate will collaborate across teams to drive effectiveness. This role offers a hybrid work environment and requires knowledge of both French and English.

Benefits

Comprehensive employee benefits

Hybrid work environment

Supportive workplace culture

Qualifications

• Minimum of 10 years of experience in change management or related field.
• At least 2-3 years in a senior leadership role.
• Proven interpersonal skills and relationship building.

Responsibilities

• Conduct user research and usability testing.
• Develop and execute change management strategies.
• Establish and monitor key performance indicators (KPIs).

Skills

Change management

User experience design

Interpersonal skills

Strategic thinking

Communication skills

Tools

Microsoft Office

AI tools

Job description

A leading financial services firm is seeking a Change Management and Process Optimization Specialist in Montreal. The ideal candidate will lead strategies for user experience, conduct research, and ensure successful adoption of new initiatives. With over 10 years of experience in change management and a focus on communication and leadership, the candidate will collaborate across teams to drive effectiveness. This role offers a hybrid work environment and requires knowledge of both French and English.