Strategic Account Manager - Growth & Client Relationships

Desjardins; Trois-Rivières; Hybrid; CAD 55,000 - 82,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Defined benefit pension

Group insurance with telemedicine

Health and wellness expense reimburse.

Telework equipment

Eligibility-based benefits

Job summary

Desjardins in Trois-Rivières is seeking a Business Account Manager for a temporary 12-month position. You will maintain personal client relationships with businesses, associations, and groups, ensuring they have the right products and services and that they are used correctly.

You will analyze member needs and propose strategies to meet objectives, balancing profitability and client satisfaction. The role requires French language proficiency and advanced English due to interactions with

Qualifications

• Bachelor's degree required.
• Minimum of two years of relevant experience.
• Knowledge of French is required.
• Advanced proficiency of English due to interactions with English-speaking partners, members and/or clients.

Responsibilities

• Maintain lasting, personal business relationships with clients to promote services.
• Manage accounts by serving as the link between clients and the organization and ensuring that clients have the products and services they need, are using them correctly, and are satisfied with them.
• Identify and analyze member/client needs and recommend strategies and solutions to achieve objectives.
• Prepare integrated service offers that balance member/client satisfaction, profitability and risk. Negotiate terms.

Skills

Interpersonal Savvy

Communication

Customer Focus

Action Oriented

Drive for Results

Nimble Learning

Education

Bachelor's degree in a related field

Job description

Desjardins in Trois-Rivières is seeking a Business Account Manager for a temporary 12-month position. You will maintain personal client relationships with businesses, associations, and groups, ensuring they have the right products and services and that they are used correctly.

You will analyze member needs and propose strategies to meet objectives, balancing profitability and client satisfaction. The role requires French language proficiency and advanced English due to interactions with