Strata Manager Director

Associa; Surrey; On-site; GBP 48,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Personal days

Sick days

Vacation

Extended health and dental

Great Place to Work

Job summary

Associa British Columbia, Inc. seeks a Director to lead a team of licensed Strata Managers and oversee administrative operations in our Surrey office. The role requires coordinating staff, training, and supervising to deliver exceptional client service.

The ideal candidate has at least 5 years in strata management, a strong ability to multitask, and knowledge of relevant acts; a BC driver’s license is essential. Hybrid work options are available after training.

Qualifications

• Licensed Strata Manager with a minimum of 5 years in strata management.
• Ability to lead a high-volume, fast-paced environment.
• Strong organizational and time-management skills.
• Excellent written and verbal communication.
• Willingness to work outside regular hours.
• Valid BC driver’s license and access to a motor vehicle.

Responsibilities

• Oversee a team of licensed strata managers.
• Manage administrative operations and supervision of the Surrey office.
• Train, supervise, and evaluate staff and office operations.
• Participate in departmental committees and manage different structures.

Skills

Leadership

Strategic planning

Time management

Communication

Team supervision

Client service

Adaptability

Tools

C3 software

Branch Access

TownSquare

Job description

At Associa British Columbia, Inc. serving others is our calling. We are passionate about our services, and we live for our customers. We have high expectations and a career at Associa means challenging yourself to always be better.

We are a prominent Strata Management company in BC. We are currently searching for a Director to join our Surrey office.

The Director plays a vital role as a leader overseeing a team of licensed Strata Managers. The Director is responsible for administrative operations and supervision of the Surrey office to include training, supervising, and evaluating staff and office operations. The Director participates in departmental committees and manages different structures, and thus, the specific duties and responsibilities will vary. The Director may be responsible to manage a small strata portfolio. Applicants must be a Licensed Strata Manager with a minimum of 5 years of experience in strata management.

The ideal candidate will have:

• Excellent organizing and time management skills;
• The ability to function in a high volume, face paced and busy environment;
• The ability to multi-task, prioritize and meet precise deadlines;
• The ability to adapt quickly to change;
• The ability to learn new computer platforms quickly i.e., C3, Branch Access & TownSquare;
• Superior communication skills, both written and verbal;
• Excellent computer skills and a good understanding of computer systems;
• A successful track record in working with clients/staff at all levels;
• The ability to work independently;
• A high level of accuracy and attention to detail;
• A positive and enthusiastic, hands‑on approach and be driven by delivering exceptional client service;
• The ability and willingness to work outside regular business hours, if required;
• A clear understanding of the rules and regulations of the Real Estate Services Act and the Strata Property Act and the application of these Acts;
• The ability to prioritize and multi‑task in order to respond timely to many directives and quickly adapt to change;
• A valid BC driver’s license and access to a motor vehicle.

• Hybrid Work Model with work from home opportunities after completing training
• 37.5 hour work week
• Personal Days
• Sick days
• Vacation
• Extended Heath and Dental
• Certified "Great Place to Work" by employees 7 years in a row!