Strata Manager – Director

Jobtailor; Surrey; On-site; CAD 90,000 - 120,000; Full time

Job summary

Jobtailor is seeking a Lead Strata Manager in Surrey to lead a licensed team and oversee the Surrey office. You will train staff, supervise office operations, and participate in committees while handling varied structures and potentially a small portfolio.

The role requires a licensed strata background, 5+ years in the field, and strong client service skills, with proficiency in C3, Branch Access, TownSquare and related real estate regulations.

Qualifications

• Licensed Strata Manager with minimum 5 years in strata management.
• Strong organizational and time management skills.
• Ability to operate in a high-volume, fast-paced environment.
• Multitask, prioritize and meet deadlines with accuracy.
• Familiarity with Real Estate Services Act and Strata Property Act.
• Proficient with C3, Branch Access and TownSquare platforms.
• Excellent written and verbal communication; client service focus.
• Ability to work independently and manage staff and portfolios.

Responsibilities

• Lead and oversee a team of licensed Strata Managers.
• Manage administrative operations and supervise the Surrey office.
• Train, supervise, and evaluate staff and office operations.
• Participate in departmental committees.
• Manage different structures with varying duties and responsibilities.
• Potentially manage a small strata portfolio.

Skills

Licensed Strata Manager

5 Years Strata Management Experience

C3 Software Proficiency

Real Estate Services Act Knowledge

Strata Property Act Understanding

Client Relationship Management

Time Management

Multitasking

Attention to Detail

Portfolio Management

Organizational Skills

Verbal Communication

Written Communication

Adaptability

Tools

C3

Branch Access

TownSquare

Job description

• Lead and oversee a team of licensed Strata Managers
• Manage administrative operations and supervise the Surrey office
• Train, supervise, and evaluate staff and office operations
• Participate in departmental committees
• Manage different structures, with duties and responsibilities varying by assignment
• Potentially manage a small strata portfolio

Requirements

• Licensed Strata Manager
• Minimum of 5 years of experience in strata management
• Excellent organizing and time management skills
• Ability to function in a high-volume, fast-paced, busy environment
• Ability to multitask, prioritize, and meet precise deadlines
• Ability to adapt quickly to change
• Ability to learn new computer platforms quickly, including C3, Branch Access, and TownSquare
• Superior written and verbal communication skills
• Excellent computer skills and understanding of computer systems
• Successful track record working with clients and staff at all levels
• Ability to work independently
• High level of accuracy and attention to detail
• Positive, enthusiastic, hands‑on approach and commitment to exceptional client service
• Ability and willingness to work outside regular business hours when required
• Clear understanding of the Real Estate Services Act and Strata Property Act and their application
• Valid BC driver's license and access to a motor vehicle

Core Competencies

Demonstrates expertise in Strata Management with a strong focus on team leadership, client service, and operational efficiency. Proficient in managing administrative tasks and adapting to fast-paced environments while ensuring compliance with relevant real estate regulations.

Highest-signal resume keywords

• Licensed Strata Manager
• 5 Years of Strata Management Experience
• C3 Software Proficiency
• Real Estate Services Act Knowledge
• Strata Property Act Understanding

ATS Optimization Keywords

Hard Skills

• Strata Management
• Administrative Operations Management
• Staff Training and Supervision
• Client Relationship Management
• Time Management
• Multitasking
• Attention to Detail
• Computer Systems Proficiency
• Portfolio Management

Soft Skills

• Organizational Skills
• Verbal Communication
• Written Communication
• Adaptability
• Positive Attitude

Certifications & Qualifications

• Licensed Strata Manager
• Valid BC Driver's License

Industry Keywords

• Real Estate Services Act
• Strata Property Act
• Client Service
• High-Volume Environment
• Office Operations

Tools & Technologies

• C3
• Branch Access
• TownSquare