Strata Coordinator — Entry-Level Ops & Admin

vancouver airport authority; Vancouver; On-site; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Full comprehensive benefits including–

Tuition reimbursement

Job summary

FirstService Residential is hiring a Strata Coordinator to enter strata management, providing essential administrative support to Strata Managers and Regional Directors. You will learn CSS workflows and industry processes while handling meetings, minutes, inquiries, and documentation with a proactive, organized approach.

This on-ground role requires travel between portfolios, evening meetings as needed, and a commitment to professional development within a dynamic team.

Qualifications

• A minimum of 1 year’s experience in an administrative role requiring high-volume document production.
• Must have a Strata Manager License.
• Proven ability to adapt to different teams in a fast-paced environment.
• Strong MS Word formatting and proofreading skills.
• Experience with databases and internal drive/folder structures.
• Detail oriented with spelling and grammar accuracy.
• Proven ability to build collaborative relationships.
• Excellent interpersonal skills and a customer-service mindset.
• Ability to work independently with minimal supervision.

Responsibilities

• Administrative & Operational Support across multiple portfolios.
• Assist Strata Managers and Regional Directors in managing tasks.
• Prepare, review, and edit documents to company standards.
• Maintain records and databases, ensuring currency and accessibility.
• Enter and manage work orders in CSS workflows; report challenges.
• Attend evening council meetings and AGMs; assist with registration and minute-taking.
• Draft, review, and finalize meeting minutes with the Strata Manager.
• Ensure meeting records are properly stored per internal processes.
• Respond to resident inquiries through RSS under Regional Director direction.
• Notify vendors and stakeholders of management changes and portfolio updates.
• Maintain an up-to-date internal directory of contacts and vendors.

Skills

Administrative support

Strata Manager License

Independent worker

Team collaboration

Interpersonal skills

Attention to detail

Document proofreading

MS Word proficiency

Customer service mindset

Job description

FirstService Residential is hiring a Strata Coordinator to enter strata management, providing essential administrative support to Strata Managers and Regional Directors. You will learn CSS workflows and industry processes while handling meetings, minutes, inquiries, and documentation with a proactive, organized approach.

This on-ground role requires travel between portfolios, evening meetings as needed, and a commitment to professional development within a dynamic team.