Strata Coordinator

FirstService Residential Canada; Vancouver; On-site; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Full health and dental benefits

Paid holidays

Employee Assistance Program (EAP)

Tuition Reimbursement

Job summary

FirstService Residential Canada is seeking a Strata Coordinator in Vancouver to support Strata Managers and Regional Directors. The role provides hands-on training in CSS workflows, meeting coordination, and resident communications while gaining exposure to bylaws and governance.

The position requires strong organizational skills, attention to detail, and the ability to travel between portfolios. Evening meetings and AGMs are possible as part of duties, with comprehensive benefits upon full-time

Qualifications

• 1 year+ administrative experience with high-volume document production preferred.
• Must have Strata Manager License.
• Adaptable to different teams and fast-paced environment.
• Proficient in MS Word and document formatting.
• Familiar with internal drive/folder structures and database management.
• Detail-oriented with strong proofreading and grammar skills.

Responsibilities

• Provide administrative and operational support to Strata Managers and Regional Directors.
• Prepare, review and edit documents; maintain records and databases.
• Enter and manage work orders in CSS workflows; track progress and report issues.
• Attend council meetings and AGMs; assist with registration and minute-taking.
• Draft and finalize meeting minutes with the Strata Manager.
• Communicate with residents and vendors professionally; update contact lists.
• Participate in training to build knowledge of bylaws, governance and compliance.
• Travel between portfolios as needed; support multiple managers and portfolios.

Skills

MS Word proficiency

Document proofreading

Administrative skills

Communication skills

Interpersonal skills

Independent work

Customer service mindset

Travel to multiple portfolios

Education

Strata Manager License

Tools

Internal databases

Database management

Job description

About FirstService Residential:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Description

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

Job Overview

The Strata Coordinator is a developmental role designed for individuals seeking to enter the strata management field. Reporting to the Regional Director, this role provides essential administrative and operational support to Strata Managers (SMs) while gaining hands‑on experience in strata operations. Successful candidates will receive comprehensive training in CSS workflows and key industry processes to ensure they can provide effective support while learning the fundamentals of strata management.

This is a dynamic, hands‑on role that requires adaptability, strong organizational skills, and a proactive approach to supporting multiple Strata Managers. The Property Coordinator will parachute between different high‑profile (blue‑chip) Strata Managers based on operational needs, assisting with meetings, minutes, administrative tasks, and resident inquiries under SM direction.

Responsibilities

• Administrative & Operational Support
• Assist Strata Managers and Regional Directors in managing administrative tasks across multiple portfolios.
• Prepare, review, and edit documents, ensuring accuracy, consistency, and adherence to company standards.
• Maintain records and databases, ensuring all information is current and accessible.
• Enter and manage work orders in CSS workflows, tracking progress and reporting challenges.
• Council Meeting & Minute‑Taking
• Attend evening council meetings and AGMs as directed by the Regional Directors assisting with registration, document management, and accurate minute‑taking.
• Draft, review, and finalize meeting minutes in collaboration with the assigned Strata Manager.
• Ensure all meeting records are properly formatted and stored in accordance with internal processes.
• Resident & Vendor Communication
• Respond to resident inquiries through RSS at the direction of the Regional Director, ensuring clear and professional communication.
• Notify vendors and stakeholders of management changes and portfolio updates.
• Maintain an up‑to‑date internal directory of contacts, vendors, and key stakeholders.
• Learning & Development
• Actively participate in strata training, developing foundational knowledge of bylaws, governance, and compliance.
• Gain direct exposure to strata operations by working closely with experienced Strata Managers and Regional Directors.
• Build proficiency in CSS workflows, internal databases, and strata administration tools.
• This role is an on‑the‑ground support position, requiring the ability to travel between different strata portfolios based on operational needs.
• Occasional evening council meeting attendance and AGMs is required.
• Management reserves the right to adjust responsibilities and schedules as needed to meet business objectives.

Skills & Qualifications

• A minimum of 1 years’ experience in an administrative role requiring high volume document production is preferred.
• Must have a Strata Manager License
• Proven ability to adapt to different teams and work in a fast‑paced environment.
• Comprehensive knowledge of MS Word, including document formatting
• Familiarity with internal drive/folder structure and database management
• Detail oriented, including sufficient knowledge of spelling and grammar to accurately proofread documents
• Proven ability to build collaborative relationships within the organization
• Excellent interpersonal skills, with a customer service mindset
• Ability to work independently and with minimal supervision.

What We Offer

As a full‑time associate, you will be eligible for full comprehensive benefits including health & dental. In addition, you will be eligible for time off benefits, paid holidays, access to our Employee Assistance Program, Tuition Reimbursement, etc.

Compensation

$45,000 - $50,000 per annum

FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment‑related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.

IN2018

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