Store Team Lead: Growth, Coaching & Merchandising

Dollarama; Canmore; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Pension plan

Training program

Career development

Job summary

Dollarama in Canmore, Canada, seeks an Assistant Store Manager to support the Store Manager in daily retail operations and achieve sales goals. You will lead staff, ensure excellent customer service, and act as Manager on Duty in absence.

You will oversee merchandising, stock, cash handling, opening/closing, and staff development while maintaining safety and visual standards. Strong leadership and communication are essential.

Qualifications

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Assist Store Manager with operations and staff management.
• Help with merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Training, coaching, and developing employees.
• Perform cash management, store opening and closing duties as needed.
• Assign tasks to the team and ensuring store safety and cleanliness.
• Conduct regular performance evaluations and provide feedback.
• Ensure adherence to company policies and safety standards.
• Maintain visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Retail experience

Supervisory experience

Leadership

Communication

Decision-making

Multitasking

Job description

Dollarama in Canmore, Canada, seeks an Assistant Store Manager to support the Store Manager in daily retail operations and achieve sales goals. You will lead staff, ensure excellent customer service, and act as Manager on Duty in absence.

You will oversee merchandising, stock, cash handling, opening/closing, and staff development while maintaining safety and visual standards. Strong leadership and communication are essential.