Retail Team Leader: Growth & Operations

Dollarama; Grande Prairie; On-site; CAD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive compensation

Pension plan

Training & integration program

Career growth opportunities

Job summary

Dollarama in Grande Prairie, Canada, is seeking a Team Leader to support the Store Manager in daily retail operations, lead store associates, and ensure efficient merchandising and customer service.

You will handle opening/closing duties, assist with hiring and training, and uphold safety, cleanliness, and visual standards, while staying flexible with day, evening, and weekend shifts.

Qualifications

• Minimum of one year of retail experience.
• 1–2 years in a supervisory role.
• Ambition to progress within the company.
• Open availability (day, evening, weekend).
• Strong leadership and communication skills.
• Ability to multitask and manage priorities in a high-volume environment.

Responsibilities

• Lead and supervise store associates with guidance.
• Manage merchandising, shelf stocking, and daily shipments.
• Ensure excellent customer service standards.
• Perform manager-on-duty tasks including breaks, time, and attendance.
• Implement visual merchandising standards.
• Address customer complaints promptly.
• Maintain store safety and cleanliness.
• Handle cash management and opening/closing duties.
• Participate in inventory processes and training.
• Support hiring and performance management.

Skills

Leadership

Communication

Customer service

Multitasking

Time management

Open availability

Job description

Dollarama in Grande Prairie, Canada, is seeking a Team Leader to support the Store Manager in daily retail operations, lead store associates, and ensure efficient merchandising and customer service.

You will handle opening/closing duties, assist with hiring and training, and uphold safety, cleanliness, and visual standards, while staying flexible with day, evening, and weekend shifts.