Store Manager | Lead Teams, Elevate Customer Experience

Dollarama; Dollard-des-Ormeaux; On-site; CAD 55,000 - 82,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Company matched pension plan

Tailor-made training program

Career growth opportunities

Job summary

Dollarama in Canada is seeking a proactive Store Manager to oversee daily retail operations, including merchandising, staffing, scheduling, and inventory control. You will ensure store standards align with company guidelines and drive sales through effective team leadership.

The role requires at least two years of retail management experience, strong communication and decision-making skills, and the ability to thrive in a fast-paced environment.

Qualifications

• Minimum of two years’ experience in retail and team management.
• Open availability (day, evening, weekend).
• Excellent communication and decision-making abilities.
• Strong leadership and problem-solving skills.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

Responsibilities

• Overseeing all store operations and ensuring compliance with company policies.
• Leading, motivating, and developing store staff to achieve goals.
• Assisting with merchandising, stocking, and unpacking daily shipments.
• Delivering excellent customer service and resolving complex issues.
• Maintaining visual merchandising standards.
• Ensuring store safety and cleanliness.
• Handling cash management, store opening and closing.
• Providing performance feedback and assigning team tasks.
• Supervising hiring and performance management processes.

Skills

Leadership

Communication

Decision making

Problem solving

Team management

Retail operations

Staff training

Customer service

Job description

Dollarama in Canada is seeking a proactive Store Manager to oversee daily retail operations, including merchandising, staffing, scheduling, and inventory control. You will ensure store standards align with company guidelines and drive sales through effective team leadership.

The role requires at least two years of retail management experience, strong communication and decision-making skills, and the ability to thrive in a fast-paced environment.