Store Manager | Growth, Training & Customer Excellence

Dollarama; Town of St. Paul; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Pension plan

Training program

Career growth

Job summary

Dollarama is seeking a Store Manager to oversee daily retail operations in Canada, including staffing, merchandising, scheduling, and inventory control. You will lead and develop store staff to meet goals while ensuring customer service excellence and adherence to company standards.

The role emphasizes strong leadership, decision‑making, and the ability to juggle multiple priorities in a fast‑paced environment. A focus on safety, cleanliness, and visual presentation is essential for success.

Qualifications

• Minimum of two years’ experience in retail and team management.
• Open availability (day, evening, weekend).
• Excellent communication and decision‑making abilities.
• Strong leadership and problem‑solving skills.
• Ability to multitask, prioritize, and thrive in a fast‑paced environment.

Responsibilities

• Overseeing all store operations and ensuring compliance with company policies.
• Leading, motivating, and developing store staff to achieve goals.
• Assisting with merchandising, stocking, and unpacking daily shipments.
• Delivering excellent customer service and resolving complex issues.
• Maintaining visual merchandising standards.
• Ensuring store safety and cleanliness.
• Handling cash management, store opening and closing.
• Providing performance feedback and assigning team tasks.
• Supervising hiring and performance management processes.

Skills

Retail experience

Team management

Communication skills

Leadership

Multitasking

Job description

Dollarama is seeking a Store Manager to oversee daily retail operations in Canada, including staffing, merchandising, scheduling, and inventory control. You will lead and develop store staff to meet goals while ensuring customer service excellence and adherence to company standards.

The role emphasizes strong leadership, decision‑making, and the ability to juggle multiple priorities in a fast‑paced environment. A focus on safety, cleanliness, and visual presentation is essential for success.