Software Development Manager, Outbound Delivery Team

Amazon; Vancouver; On-site; CAD 236,000 - 395,000; Full time

Job summary

A global technology company located in Vancouver is seeking a seasoned Software Development Manager to lead a team of software engineers. The role involves guiding the software development lifecycle to build scalable software solutions that meet business needs while ensuring high-quality customer experiences. Candidates should have significant experience in team management and engineering practices, as well as a proven track record of successful software delivery.

Benefits

Competitive salary

Comprehensive benefits

Equity and sign-on payments

Qualifications

• 3+ years of engineering team management experience.
• 7+ years of working within engineering teams.
• 3+ years of designing or architecting systems.
• 8+ years leading multi-tier web services development.
• Knowledge of full software/hardware/networks development life cycle.

Responsibilities

• Lead a team of software engineers to develop technical solutions.
• Oversee the complete software development lifecycle.
• Ensure high-quality software and delightful customer experiences.

Skills

Team management

Software design patterns

Reliability and scaling

Multi-tier web services

Engineering practices

Job description

Overview

The Outbound Delivery team operates the foundational systems that enable Amazon and its subsidiaries to communicate with customers on Email, SMS, Whatsapp and Push channels. Our mission is to successfully transmit selected messages to customers ensuring high availability and low latency, and gathering near real-time feedback from the endpoints to create closed loop optimizations. We are passionate about building scalable, well-designed software which processes billions of transactions with high throughput. We constantly improve our technical foundation and customer experience.

We're seeking a seasoned Software Development Manager to lead in a fast-paced environment, guiding a team of smart software engineers to architect and develop the right technical solutions to meet the needs of the business. You will be in charge of the complete software development lifecycle: defining, prioritizing, designing, building, and testing new features. We care about both delighting customers and high-quality software; we don’t sacrifice one for the other. We’re looking for someone with a demonstrated track record of hiring and leading teams of software development engineers to build and run highly-scalable, global software solutions.

Basic Qualifications

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary for this position ranges from $171,400/year up to $286,200/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.