Shift Supervisor: Lead with Legendary Service

Starbucks; Williams Lake; On-site; CAD 42,000 - 66,000; Full time

Job summary

Starbucks shifts supervisor position in Williams Lake, BC seeks a motivated leader to assist the store manager with daily operations and team deployment. You will coach partners, ensure prompt service, and uphold the Starbucks Experience with high standards of beverage quality and store cleanliness.

The role emphasizes customer focus, teamwork, reliability, and adherence to safety and cash policies while delivering consistent, friendly service to customers throughout every shift.

Qualifications

• Experience in customer service in retail or restaurant environments.
• Ability to direct the work of others.
• Strong interpersonal and teamwork skills.
• Excellent communication and problem solving abilities.
• Ability to learn quickly.

Responsibilities

• Acts with integrity, honesty and knowledge that promote Starbucks culture.
• Maintains a calm demeanor during high volume periods to keep store operations on standard.
• Communicates information to the manager so the team can respond to shift needs.
• Assists with new partner training and provides coaching for performance.
• Delivers legendary customer service and ensures quality beverages and products.
• Executes store operations during scheduled shifts and handles opening/closing duties.
• Follows cash handling, safety and security policies to protect partners.
• Maintains regular attendance and punctuality.
• Recognizes team achievements and fosters a positive work environment.

Skills

Customer service

Team leadership

Effective communication

Retail operations

Problem solving

Job description

Starbucks shifts supervisor position in Williams Lake, BC seeks a motivated leader to assist the store manager with daily operations and team deployment. You will coach partners, ensure prompt service, and uphold the Starbucks Experience with high standards of beverage quality and store cleanliness.

The role emphasizes customer focus, teamwork, reliability, and adherence to safety and cash policies while delivering consistent, friendly service to customers throughout every shift.