Shift Lead: Legendary Service & Team Coach

Starbucks; Kamloops; On-site; CAD 23,000 - 30,000; Full time

Job summary

Starbucks in Kamloops is seeking a Shift Supervisor to assist the store manager by leading partners and delegating tasks during scheduled shifts. You will help create the Starbucks Experience with legendary service, prompt beverage and product quality, and a clean, welcoming store environment.

The role emphasizes coaching, teamwork, and adherence to store policies while delivering consistent customer care and operational excellence on every shift.

Qualifications

• Experience in customer service in retail or restaurant environments.
• Ability to direct the work of others.
• Strong interpersonal and communication skills.

Responsibilities

• Assembles and directs shift team to ensure operations run smoothly.
• Delivers legendary customer service and maintains the Starbucks Experience.
• Ensures cash handling and safety policies are followed on shift.
• Coordinates opening and closing duties and daily prep tasks.
• Provides coaching and feedback to partners to improve performance and service quality.

Skills

People leadership

Effective communication

Team collaboration

Learn quickly

Job description

Starbucks in Kamloops is seeking a Shift Supervisor to assist the store manager by leading partners and delegating tasks during scheduled shifts. You will help create the Starbucks Experience with legendary service, prompt beverage and product quality, and a clean, welcoming store environment.

The role emphasizes coaching, teamwork, and adherence to store policies while delivering consistent customer care and operational excellence on every shift.