Shift Supervisor: Lead a Team, Deliver Legendary Service

Starbucks Corp.; Nanaimo; On-site; CAD 48,000 - 60,000; Full time

Job summary

Starbucks Corp. in Nanaimo, Canada, is seeking a Shift Supervisor to assist the store manager in running daily operations during scheduled shifts and to lead partners to deliver the Starbucks Experience.

You will train team members, ensure legendary customer service, and maintain a clean, welcoming store environment. As a team lead, you will model Starbucks guiding principles, manage resources during peak times, and uphold health, safety, and cash handling standards while supporting a positive,

Qualifications

• Customer service experience in retail or restaurant environment.
• Direct the work of others.
• Learn quickly and adapt to busy shifts.
• Clear and effective oral communication.
• Strong interpersonal skills and teamwork.

Responsibilities

• Assists store manager in executing store operations during scheduled shifts.
• Leads partners and delegates tasks to deliver legendary customer service.
• Maintains store cleanliness and a welcoming environment.
• Trains new partners and provides coaching as needed.
• Follows cash handling, safety, and security procedures.

Skills

Direct the team

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks Corp. in Nanaimo, Canada, is seeking a Shift Supervisor to assist the store manager in running daily operations during scheduled shifts and to lead partners to deliver the Starbucks Experience.

You will train team members, ensure legendary customer service, and maintain a clean, welcoming store environment. As a team lead, you will model Starbucks guiding principles, manage resources during peak times, and uphold health, safety, and cash handling standards while supporting a positive,