Shift Supervisor: Lead Team, Deliver Legendary Service

Starbucks; Victoria; On-site; CAD 42,000 - 54,000; Full time

Job summary

Starbucks in Victoria, BC is seeking a Shift Supervisor to assist the store manager in running daily operations during scheduled shifts. As a team lead, you will deploy partners, delegate tasks, and ensure the Starbucks Experience through friendly service, quality beverages, and a clean store environment.

You will model Starbucks guiding principles, contribute to a positive team culture, and uphold safety and cash-handling policies while delivering consistent customer satisfaction.

Qualifications

• Direct others and manage shift tasks.
• Learn quickly and adapt to store operations.
• Communicate effectively with customers and team.
• Work well as part of a retail team.
• Understand basic store processes and safety.

Responsibilities

• Assists the store manager in executing store operations during scheduled shifts.
• Directs partners and delegates tasks to create the Starbucks Experience.
• Delivers legendary customer service with prompt service and quality beverages.
• Maintains a clean and comfortable store environment and follows safety procedures.

Skills

Direct others

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks in Victoria, BC is seeking a Shift Supervisor to assist the store manager in running daily operations during scheduled shifts. As a team lead, you will deploy partners, delegate tasks, and ensure the Starbucks Experience through friendly service, quality beverages, and a clean store environment.

You will model Starbucks guiding principles, contribute to a positive team culture, and uphold safety and cash-handling policies while delivering consistent customer satisfaction.