Shift Leader: Drive Legendary Service & Team Success

Starbucks Corp.; Vancouver; Sur place; CAD 42 000 - 52 000; Plein temps

Résumé du poste

Starbucks Corp. in Vancouver is seeking a Shift Supervisor to support the store manager, lead partners, and deliver the Starbucks Experience with legendary customer service during shifts. You will help manage operations, ensure quality beverages and products, and maintain a clean store environment.

The role emphasizes teamwork, effective communication, and adherence to safety and cash handling policies, contributing to a positive work atmosphere and consistent customer satisfaction.

Qualifications

• Experience in customer service within retail or restaurant environments.
• Ability to direct the work of others and guide a shift team.
• Strong verbal communication and listening skills.
• Knowledge of retail operations and standards.
• Excellent interpersonal skills and team collaboration.
• Ability to work well under pressure during busy periods.

Responsabilités

• Assist the store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to the shift team.
• Deliver legendary customer service with prompt service and quality beverages.
• Maintain a clean and comfortable store environment.
• Follow cash handling, safety and security procedures.
• Organize opening and closing duties as assigned.
• Provide coaching and feedback to partners to improve performance.

Connaissances

Directing others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Description du poste

Starbucks Corp. in Vancouver is seeking a Shift Supervisor to support the store manager, lead partners, and deliver the Starbucks Experience with legendary customer service during shifts. You will help manage operations, ensure quality beverages and products, and maintain a clean store environment.

The role emphasizes teamwork, effective communication, and adherence to safety and cash handling policies, contributing to a positive work atmosphere and consistent customer satisfaction.