Shift Supervisor: Lead Team to Legendary Service

Starbucks; Mississauga; On-site; CAD 22,000 - 30,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to assist the store manager in executing daily operations and lead a team to deliver the Starbucks Experience. You will delegate tasks, ensure quality beverages and a clean store environment, and model Starbucks guiding principles.

The role emphasizes teamwork, coaching, and maintaining high standards of service during scheduled shifts. It offers opportunities to develop leadership skills within a renowned coffee retailer.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Acts with integrity and embodies Starbucks culture and values.
• Maintains composure during high volume periods to keep store operations at standard.
• Delivers legendary customer service and ensures prompt service and quality beverages.
• Directs shift operations, opens/closes duties, and communicates needs to the manager.
• Onboard and coach partners, providing timely feedback to improve performance.
• Builds positive relationships with the shift team and recognizes morale changes.

Skills

Direct the team

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team orientation

Job description

Starbucks is seeking a Shift Supervisor to assist the store manager in executing daily operations and lead a team to deliver the Starbucks Experience. You will delegate tasks, ensure quality beverages and a clean store environment, and model Starbucks guiding principles.

The role emphasizes teamwork, coaching, and maintaining high standards of service during scheduled shifts. It offers opportunities to develop leadership skills within a renowned coffee retailer.