Shift Supervisor: Lead Team, Deliver Legendary Service

Starbucks Corp.; Calgary; On-site; CAD 22,000 - 30,000; Full time

Job summary

Starbucks Corp. is seeking a Shift Supervisor to support the store manager in daily operations during scheduled shifts. You will lead a shift team, delegate tasks, and ensure the Starbucks Experience with legendary service and quality beverages.

You will model our guiding principles, provide coaching to partners, and maintain a clean, welcoming store environment while upholding cash handling and safety policies during each shift.

Qualifications

• Customer service experience in a retail or restaurant environment
• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills; ability to work as part of a team

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to the shift team.
• Deliver legendary customer service with prompt service and quality beverages and products.
• Maintain a clean and comfortable store environment.
• Follow cash handling, safety, and security policies during each shift.

Skills

Directing others

Communication skills

Interpersonal skills

Teamwork

Learn quickly

Job description

Starbucks Corp. is seeking a Shift Supervisor to support the store manager in daily operations during scheduled shifts. You will lead a shift team, delegate tasks, and ensure the Starbucks Experience with legendary service and quality beverages.

You will model our guiding principles, provide coaching to partners, and maintain a clean, welcoming store environment while upholding cash handling and safety policies during each shift.