Shift Supervisor: Legendary Service & Team Leadership

Starbucks; Saint-Jérôme; On-site; CAD 22,000 - 26,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to support the store manager in running daily operations during scheduled shifts. You will lead a team of partners, delegate tasks, and ensure the Starbucks Experience through prompt service, quality beverages and a clean, welcoming store environment.

The role emphasizes modeling Starbucks guiding principles, delivering exceptional customer service, and maintaining consistent store standards across shifts.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Ability to learn quickly.

Responsibilities

• Assists with store operations during scheduled shifts.
• Directs and delegates tasks to partners to maintain smooth service.
• Delivers legendary customer service and ensures product quality.
• Adheres to cash handling, health, safety and sanitation guidelines.

Skills

Customer service

Team leadership

Quick learning

Job description

Starbucks is seeking a Shift Supervisor to support the store manager in running daily operations during scheduled shifts. You will lead a team of partners, delegate tasks, and ensure the Starbucks Experience through prompt service, quality beverages and a clean, welcoming store environment.

The role emphasizes modeling Starbucks guiding principles, delivering exceptional customer service, and maintaining consistent store standards across shifts.