Shift Supervisor: Lead Team, Deliver Legendary Service

Starbucks Corp.; Calgary; On-site; CAD 22,000 - 30,000; Full time

Job summary

Starbucks Corp. in Calgary seeks a Shift Supervisor to assist the store manager and lead the shift team.

You will deliver legendary customer service, ensure prompt service, maintain product quality, and uphold store cleanliness while modeling Starbucks guiding principles. You will organize opening and closing duties, train new partners, and provide feedback to the store manager to sustain operational excellence during each shift.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Effective oral communication and interpersonal skills.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Lead partners, delegate tasks to deliver the Starbucks Experience.
• Maintain a calm demeanor during high volume periods.
• Follow cash handling, safety and security policies.
• Open and close duties as assigned.

Skills

Direct others

Learning agility

Oral communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks Corp. in Calgary seeks a Shift Supervisor to assist the store manager and lead the shift team.

You will deliver legendary customer service, ensure prompt service, maintain product quality, and uphold store cleanliness while modeling Starbucks guiding principles. You will organize opening and closing duties, train new partners, and provide feedback to the store manager to sustain operational excellence during each shift.