Shift Supervisor: Lead Team & Legendary Service

Starbucks; Ajax; On-site; CAD 25,000 - 33,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to assist the store manager in running daily operations during scheduled shifts. You will lead partners, delegate tasks, and strive to deliver the Starbucks Experience with exceptional service, quality beverages, and a clean store environment.

You will model Starbucks guiding principles and contribute to a workplace that values diversity and inclusion while ensuring high standards of service and safety on every shift.

Qualifications

• Direct the work of others in a fast-paced environment.
• Demonstrate quick learning and adaptability on shift.
• Communicate clearly and effectively with customers and teammates.
• Understand the retail environment and customer flow.
• Build strong interpersonal relationships with the shift team.
• Collaborate as part of a high-performing team.

Responsibilities

• Assist store manager in executing shift operations.
• Lead and deploy partners, delegate tasks to ensure a Legendary Starbucks Experience.
• Provide legendary customer service and maintain quality beverage/products.
• Maintain a clean, safe store environment and adhere to policies.
• Coach and develop partners, delivering timely feedback.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail environment knowledge

Interpersonal skills

Team player

Job description

Starbucks is seeking a Shift Supervisor to assist the store manager in running daily operations during scheduled shifts. You will lead partners, delegate tasks, and strive to deliver the Starbucks Experience with exceptional service, quality beverages, and a clean store environment.

You will model Starbucks guiding principles and contribute to a workplace that values diversity and inclusion while ensuring high standards of service and safety on every shift.