Shift Supervisor: Lead Team & Deliver Legendary Service

Starbucks; Ajax; On-site; CAD 36,000 - 48,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts, leading a team of partners and delivering the Starbucks Experience with legendary service, quality beverages, and a clean, welcoming environment.

You will model Starbucks guiding principles, participate in training, delegate tasks, manage opening/closing, and ensure cash handling and safety procedures are followed, while maintaining attendance and a positive team atmosphere.

Qualifications

• Experience in customer service in retail or food service.
• Ability to direct work and coach others.
• Strong communication and teamwork skills.

Responsibilities

• Lead shift team and assign tasks to ensure smooth operations.
• Deliver legendary customer service during shifts.
• Open and close store duties and cash handling compliance.

Skills

Team Leadership

Communication

Customer Service

Retail Knowledge

Teamwork

Adaptability

Job description

Starbucks is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts, leading a team of partners and delivering the Starbucks Experience with legendary service, quality beverages, and a clean, welcoming environment.

You will model Starbucks guiding principles, participate in training, delegate tasks, manage opening/closing, and ensure cash handling and safety procedures are followed, while maintaining attendance and a positive team atmosphere.