Shift Supervisor: Lead Team for Legendary Service

Starbucks Corp.; London; On-site; CAD 35,000 - 45,000; Full time

Job summary

Starbucks Corporation is seeking a Shift Supervisor to support the store manager in daily operations and guide the shift team to deliver the Starbucks Experience. You will lead partners, delegate tasks, and ensure prompt service with high-quality beverages and a clean store environment.

You will model our guiding principles, provide timely coaching, and help maintain a positive, collaborative team culture while ensuring safety and accurate cash handling during shifts.

Qualifications

• Experience delivering legendary customer service in a fast-paced environment.
• Ability to coach and develop partners on shift.
• Capable of maintaining composure and modeling Starbucks values.
• Familiar with cash handling and safety procedures.

Responsibilities

• Assist store manager during scheduled shifts and execute store operations.
• Lead and deploy partners, delegate tasks, and ensure prompt service.
• Provide coaching and feedback to partners on shift to improve performance.
• Maintain a clean, welcoming Third Place environment for customers.

Skills

Customer service

Team leadership

Effective communication

Ability to work as a team

Directing work

Adaptability

Job description

Starbucks Corporation is seeking a Shift Supervisor to support the store manager in daily operations and guide the shift team to deliver the Starbucks Experience. You will lead partners, delegate tasks, and ensure prompt service with high-quality beverages and a clean store environment.

You will model our guiding principles, provide timely coaching, and help maintain a positive, collaborative team culture while ensuring safety and accurate cash handling during shifts.