Shift Supervisor - Lead Team, Deliver Legendary Service

Starbucks Corp.; Quinte West; On-site; CAD 42,000 - 54,000; Full time

Job summary

Starbucks Corp. is seeking a Shift Supervisor to assist the store manager in executing daily store operations during scheduled shifts. You will lead partners, delegate tasks, and ensure the Starbucks Experience through legendary service, quality beverages, and a clean, welcoming environment.

Responsibilities include coaching team members, managing high-volume periods calmly, and upholding cash handling and safety procedures while maintaining attendance and punctuality.

Qualifications

• Experience leading teams in retail or restaurant settings.
• Strong communication and customer service skills.
• Ability to quickly learn processes and systems.
• Knowledge of store operations and cash handling is a plus.

Responsibilities

• Assist the store manager to run daily operations during scheduled shifts.
• Lead and deploy partners, assign tasks, and monitor performance.
• Deliver legendary customer service and maintain a clean, welcoming store.
• Support opening and closing duties and ensure cash handling accuracy.
• Provide coaching and feedback to partners to drive performance.

Skills

Team leadership

Customer service

Communication

Retail environment

Problem solving

Job description

Starbucks Corp. is seeking a Shift Supervisor to assist the store manager in executing daily store operations during scheduled shifts. You will lead partners, delegate tasks, and ensure the Starbucks Experience through legendary service, quality beverages, and a clean, welcoming environment.

Responsibilities include coaching team members, managing high-volume periods calmly, and upholding cash handling and safety procedures while maintaining attendance and punctuality.