Shift Supervisor - Lead & Deliver Legendary Service

Starbucks; Barrie; On-site; CAD 42,000 - 54,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to support the store manager in daily operations and lead a team during scheduled shifts. You will delegate tasks, ensure legendary customer service, and maintain a clean and welcoming store environment, aligning with Starbucks principles and standards.

You will help train partners, provide feedback, and foster a positive team culture while delivering top-quality beverages and experiences for customers.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Proven ability to train and lead a shift team.
• Strong verbal communication and interpersonal skills.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Lead partners, delegate tasks, and ensure legendary customer service.
• Maintain a clean, welcoming store environment and safety standards.
• Open/close duties and cash handling procedures.

Skills

People leadership

Learning agility

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Job description

Starbucks is seeking a Shift Supervisor to support the store manager in daily operations and lead a team during scheduled shifts. You will delegate tasks, ensure legendary customer service, and maintain a clean and welcoming store environment, aligning with Starbucks principles and standards.

You will help train partners, provide feedback, and foster a positive team culture while delivering top-quality beverages and experiences for customers.