Shift Supervisor: Lead Service & Store Ops

Starbucks; Vancouver; On-site; CAD 25,000 - 33,000; Full time

Job summary

Starbucks Shift Supervisor in Vancouver, BC, supports the store manager by directing the shift team and ensuring the Starbucks Experience for customers through legendary service, quality beverages and a clean store.

The role focuses on leading partners, delegating tasks, and maintaining performance standards while modeling Starbucks guiding principles and delivering a welcoming Third Place environment for customers during each shift.

Qualifications

• Customer service experience in retail or restaurant settings.
• Ability to direct the work of others and lead a shift team.
• Strong communication and interpersonal skills for a fast-paced store.

Responsibilities

• Acts with integrity and supports Starbucks culture and mission.
• Maintains calm demeanor during high-volume periods to keep the store on standard.
• Directs shift team, delegates tasks and ensures legendary customer service.
• Executes opening/closing duties and follows cash handling policies.

Skills

Customer service

Direct the work

Effective communication

Interpersonal skills

Teamwork

Learn quickly

Job description

Starbucks Shift Supervisor in Vancouver, BC, supports the store manager by directing the shift team and ensuring the Starbucks Experience for customers through legendary service, quality beverages and a clean store.

The role focuses on leading partners, delegating tasks, and maintaining performance standards while modeling Starbucks guiding principles and delivering a welcoming Third Place environment for customers during each shift.