Shift Leader - Barista Team & Customer Experience

Starbucks Corp.; Canada; On-site; CAD 42,000 - 56,000; Full time

Job summary

Starbucks Corp. in British Columbia is seeking a Shift Supervisor to support the store manager in executing operations during scheduled shifts and to lead the shift team to deliver the Starbucks Experience with legendary service.

You will organize opening/closing duties, ensure adherence to cash handling and safety policies, and coach partners to maintain a clean, inviting store environment. This role emphasizes teamwork, integrity, and delivering quality beverages and guest experiences.

Qualifications

• Experience leading a team in retail or food service.
• Strong communication and interpersonal skills.
• Ability to learn quickly and adapt to fast-paced shifts.

Responsibilities

• Acts with integrity and promotes Starbucks culture and values.
• Maintains calm demeanor during high volume periods and sets positive example.
• Delegates tasks, coaches partners, and ensures shift execution is efficient.
• Delivers legendary customer service and ensures quality beverages and a clean store environment.

Skills

Team leadership

Rapid learning

Effective communication

Retail environment knowledge

Interpersonal skills

Team collaboration

Job description

Starbucks Corp. in British Columbia is seeking a Shift Supervisor to support the store manager in executing operations during scheduled shifts and to lead the shift team to deliver the Starbucks Experience with legendary service.

You will organize opening/closing duties, ensure adherence to cash handling and safety policies, and coach partners to maintain a clean, inviting store environment. This role emphasizes teamwork, integrity, and delivering quality beverages and guest experiences.