Shift Supervisor: Lead a Team Delivering Legendary Service

Starbucks Corp.; Montreal; On-site; CAD 36,000 - 48,000; Full time

Job summary

Starbucks Corporation is seeking a Shift Supervisor to assist the store manager in executing daily store operations during scheduled shifts. You will lead a team, delegate tasks, and deliver legendary customer service with a focus on quality beverages and a clean, welcoming environment.

Required experience includes customer service in retail or food service, the ability to direct others, and fluent French language skills.

Qualifications

• Customer service experience in a retail or restaurant setting.
• Ability to direct the work of others and coach team members.
• Strong verbal and written communication skills.
• French language fluency in reading, writing, and verbal is required.

Responsibilities

• Assist store manager in executing store operations during shifts.
• Lead and deploy partners, delegate tasks, and ensure legendary customer service.
• Monitor environment and customer needs to maintain Third Place standards.
• Provide coaching and feedback to partners to improve performance.

Skills

Team leadership

Customer service

Communication

French fluency

Job description

Starbucks Corporation is seeking a Shift Supervisor to assist the store manager in executing daily store operations during scheduled shifts. You will lead a team, delegate tasks, and deliver legendary customer service with a focus on quality beverages and a clean, welcoming environment.

Required experience includes customer service in retail or food service, the ability to direct others, and fluent French language skills.