Shift Supervisor: Lead a High-Energy Team & Legendary Service

Starbucks Corp.; Sherwood Park; On-site; CAD 20,664,000 - 27,552,000; Full time

Job summary

Starbucks Corp. is seeking a Shift Supervisor to assist the store manager in executing daily store operations during scheduled shifts. You will lead partners, delegate tasks, and ensure the Starbucks Experience with legendary customer service, fast service, and high-quality beverages.

You will model Starbucks guiding principles, maintain a clean store, and support a positive team environment while managing cash handling and safety protocols during each shift.

Qualifications

• Customer service experience in retail or restaurant environment.
• Ability to direct the work of others and lead a shift.
• Effective oral communication and strong interpersonal skills.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Delegate tasks to the shift team to deliver the Starbucks Experience.
• Provide legendary customer service with prompt service and quality beverages and products.
• Maintain a clean and comfortable store environment and follow safety procedures.
• Coach and develop partners on shift to improve performance and morale.

Skills

Direct the team

Communication

Interpersonal skills

Retail knowledge

Team player

Job description

Starbucks Corp. is seeking a Shift Supervisor to assist the store manager in executing daily store operations during scheduled shifts. You will lead partners, delegate tasks, and ensure the Starbucks Experience with legendary customer service, fast service, and high-quality beverages.

You will model Starbucks guiding principles, maintain a clean store, and support a positive team environment while managing cash handling and safety protocols during each shift.