Shift Leader: Legendary Service & Team Coaching

Starbucks; Ottawa; Presencial; CAD 42 000 - 54 000; Tempo integral

Resumo da oferta

Starbucks in Ottawa is seeking a Shift Supervisor to assist the store manager in executing daily operations during scheduled shifts. You will lead partners, delegate tasks and ensure the Starbucks Experience with legendary service, quality beverages and a clean store environment.

Join a team-focused environment where you model Starbucks guiding principles, maintain high standards during peak times, and provide coaching to partners to deliver outstanding customer service.

Qualificações

• Experience in customer service in retail or food service.
• Ability to lead others and work in a team.
• Strong communication and interpersonal skills.

Responsabilidades

• Acts with integrity and promotes Starbucks culture and mission.
• Maintains calm demeanor during high volume periods.
• Anticipates store needs and communicates with the manager.
• Delivers legendary customer service and creates the Third Place environment.
• Provides coaching and feedback to partners on shift.
• Ensures opening/closing duties and cash handling compliance.

Conhecimentos

Direct the work

Customer service

Teamwork

Communication

Descrição da oferta de emprego

Starbucks in Ottawa is seeking a Shift Supervisor to assist the store manager in executing daily operations during scheduled shifts. You will lead partners, delegate tasks and ensure the Starbucks Experience with legendary service, quality beverages and a clean store environment.

Join a team-focused environment where you model Starbucks guiding principles, maintain high standards during peak times, and provide coaching to partners to deliver outstanding customer service.