Shift Lead — Deliver Legendary Service & Team Growth

Starbucks Corp.; Toronto; On-site; CAD 32,000 - 42,000; Full time

Job summary

Starbucks Corp. is seeking a Shift Supervisor in Toronto to help run store operations during scheduled shifts and lead the team to deliver the Starbucks Experience.

You will ensure prompt service, quality beverages and a clean store environment while modeling Starbucks guiding principles. This role emphasizes coaching, training new partners, and maintaining high standards of service, safety, and attendance.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Willingness to learn quickly.

Responsibilities

• Assist store manager in executing store operations during shifts.
• Lead partners and delegate tasks to deliver the Starbucks Experience.
• Maintain a clean and comfortable store environment.
• Adhere to cash handling and safety procedures.
• Provide legendary customer service to all customers.

Skills

Lead others

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks Corp. is seeking a Shift Supervisor in Toronto to help run store operations during scheduled shifts and lead the team to deliver the Starbucks Experience.

You will ensure prompt service, quality beverages and a clean store environment while modeling Starbucks guiding principles. This role emphasizes coaching, training new partners, and maintaining high standards of service, safety, and attendance.