Service Appointment Coordinator- Meidl Honda

RM Auto Group; Saskatoon; On-site; CAD 30,000 - 60,000; Full time

Job summary

An automotive service group in Saskatoon is seeking a Service Appointment Coordinator. This role involves greeting customers, managing appointments, and ensuring high standards of service. Ideal candidates have strong organizational skills, excellent communication abilities, and must hold a valid driver’s license. Join a growing team committed to customer satisfaction and professional development.

Benefits

Performance-driven compensation

Comprehensive group benefits

Ongoing training and support

State-of-the-art facilities

Qualifications

• Must have a valid driver's license.
• Provide driver's abstract and criminal record check if hired.

Responsibilities

• Greet customers promptly in a courteous manner.
• Handle customer complaints and ensure satisfaction.
• Address customer questions professionally.
• Schedule service appointments based on calls.

Skills

Strong organizational skills

Excellent communication skills

Interpersonal skills

Excellent computer skills

Education

Automotive training or experience

Job description

RM Auto Group is presently looking for an enthusiastic, customer-oriented individual to work as a Service Appointment Coordinator for our Meidl Honda location. The position also includes filling in for service advisors when required.

Specific Responsibilities include but are not limited to:

• Greet customers on the phone or in the Dealership, promptly and in a courteous manner.
• Handle customer complaints and ensures high customer satisfaction standards.
• Address customer questions/needs promptly and professionally.
• Schedule appointments based on service calls.

Qualifications:

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• High customer service satisfaction expectations.
• Excellent computer skills.
• Automotive training, background, and experience preferred.
• Must have a valid driver's license and provide a driver's abstract and criminal record check if hired.

RM Auto Group offers:

• Exceptional income potential: Our competitive performance-driven compensation plan means your talent and hard work will be rewarded handsomely.
• Comprehensive group benefits insurance: We know protection for you and your family is important.
• Management Support: We provide ongoing training, product knowledge courses, and guidance to help you reach your full potential.
• State-of-the-art facilities and excellent locations: You can open the door to your clients with pride and confidence, knowing that you can offer them the best automotive ownership experience possible.

The RM Auto Group is ever-growing with career opportunities throughout Meidl Honda, Oakwood Nissan, Infiniti Saskatoon, Mainway Mazda, Mid-West Meidl Collision Centre, Carlton Honda and Prince Albert Toyota. If you would like to work with a dynamic team and enjoy a challenge, then we would like to hear from you!