Service Advisor

O'Rielly Chevrolet; Central Ontario; Hybrid; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Ongoing training

Career growth opportunities

Job summary

Orillia Chevrolet is seeking a friendly, organized Service Advisor to join our busy dealership service department. You will help customers schedule appointments, review service needs, provide updates, and support a smooth service experience from check-in to pick-up.

The role requires strong communication and customer service skills, with an organized, reliable approach. Automotive service experience is a plus but not required, and a valid driver’s licence is required.

Qualifications

• Excellent communication and customer service skills.
• Organized, professional, and reliable.
• Ability to work in a fast-paced dealership environment.
• Automotive service experience is an asset, but not required.
• Valid driver's licence.

Responsibilities

• Greet service customers and manage check-ins.
• Schedule appointments and document customer concerns.
• Explain recommended maintenance and repairs clearly.
• Provide customer updates throughout the service process.
• Coordinate with technicians and the service team.
• Review completed work and invoices with customers.

Skills

Communication

Customer service

Organizational skills

Fast-paced environment

Driver's license

Job description

Orillia Chevrolet is looking for a friendly, organized, and customer-focused Service Advisor to join our team. This role is a great fit for someone who enjoys helping customers, communicating clearly, and working in a busy dealership service department.

As a Service Advisor, you will help customers schedule appointments, review service needs, provide updates, and support a smooth service experience from check-in to pick-up.

Responsibilities

• Greet service customers and manage check-ins
• Schedule appointments and document customer concerns
• Explain recommended maintenance and repairs clearly
• Provide customer updates throughout the service process
• Coordinate with technicians and the service team
• Review completed work and invoices with customers

Requirements

• Strong communication and customer service skills
• Organized, professional, and reliable approach
• Ability to work in a fast-paced environment
• Automotive service experience is an asset, but not required
• Valid driver’s licence

What We Offer

• Competitive pay
• Ongoing training
• Opportunity for career growth